Whether you are working in business, government or development (NGO) sector, you have customers, i.e. the people you are expected to serve. This customer service coaching program was initiated to give people skills to enable them offer great customer experiences.
Through these coaching programs, you will learn many customer service principles, e.g.
- The customer is the king and the staff are the servants.
- Customers expect to be served diligently and to be treated with respect.
- Customers expect prompt service and great personalized attention.
- All human beings like to be served with a smile, respect and humility.
Course benefits:
- Learn how to win and retain customers by practicing customer service principles.
- Learn how to market yourself for promotions or future jobs by practicing good customer service.
- Practicing good customer service will reduce work related stress and sicknesses.
- Serving customers with a smile keeps you younger and happy.
- You will learn how to avoid development of wrinkles and looking older by serving customers with a smile. Good customer service has curative and therapy benefits.
- Learn how to improve relationship with your colleagues thus creating harmony at work places.
- Improve your personal image and esteem using good customer service.
- How to earn promotion by practicing good customer service.
- The coaching program runs for one year at no running cost. Participants only pay a one-time minimal contribution only at registration.
- Participants will be learning and earning by referring the course to other people. If a course participant recruits a person in the coaching, he or she will earn 20% of the registration contribution.
Register with UGX. 25,000
Under construction
Chris Muhango, FCIM
Customer Service Specialist
CEO and Founder, TIG Institute
79 Bukoto Street, Kamwokya, Kampala, Uganda
Tel : +256 414 344278 +256 772 185653
Email:cmuhango@tigmarketing.com, www.tigmarketing.com, www.tiginstitute.com